Three packages — from small teams to large enterprises. No hidden fees, no surprises. If none fits perfectly, we work on an individual agreement.
1–10 users
The first step towards a reliable IT partner.
10–50 users
The perfect fit for most growing businesses.
50+ users
Full IT partnership with a dedicated specialist.
Every package can be customised. If you can't find the right combination, get in touch — we'll create an individual agreement.
| Feature | Starter | Business | Enterprise |
|---|---|---|---|
| Helpdesk support | ✓ | ✓ | ✓ |
| Remote assistance | ✓ | ✓ | ✓ |
| Software updates | ✓ | ✓ | ✓ |
| Security scan | ✓ | ✓ | ✓ |
| Monthly report | ✓ | ✓ | ✓ |
| On-site visits | – | ✓ | Unlimited |
| Network & server monitoring | – | ✓ | ✓ |
| MDM device management | – | ✓ | ✓ |
| SLA response time | – | 4 hours | 2 hours |
| Quarterly IT audit | – | ✓ | ✓ |
| Cybersecurity package | – | – | ✓ |
| IT strategic roadmap | – | – | ✓ |
| Dedicated engineer | – | – | ✓ |
A fixed monthly fee that fits in the plan. No unexpected invoices, no "hourly rate surprise" after a serious incident.
At a fixed fee it's in our interest too that fewer issues occur. We work proactively, not waiting for things to break.
Not a one-off assignment, but ongoing collaboration. We know your systems and team — we don't start from scratch every time.
Response time contractually guaranteed. You know what to expect — and we deliver on it.
Pricing depends on company size, requirements and the scope of services needed. A free consultation will assess your needs and produce a precise proposal — with no obligation.
Yes. As your business grows and needs change, the package can be flexibly adjusted. We typically review together quarterly or semi-annually to ensure the current arrangement still fits.
Generally we don't require a long-term commitment. We discuss the details at the consultation — our goal is a partnership that works for both parties.
Ad-hoc tasks (e.g. one-off migration, special project) are handled under a separate agreement. Our clients receive priority for these tasks as well.
With a free 30–45 minute online consultation to learn about your infrastructure and needs. We then send a written proposal within 5 business days.
